A Aplicação de OutSystems no Desenvolvimento de um Software de Gestão de Barbearias

Abstract

The use of information technology in various areas has enabled the provision of more agile and accurate services. In the area of service provision, such as barbershops, this reality is no different, since the market is fiercely competitive, demanding effective strategies to build customer loyalty. Given this scenario, the need for information technology intervention arises, through the development of an application that not only helps barbershops in their quest to build customer loyalty, but also contributes to efficient business management. The challenge of this work was to create a customizable and flexible application, capable of serving a variety of customers without the need for major interventions in the code. The goal is to offer a complete product for the sector, providing features such as service scheduling, loyalty programs and promotion management. In addition, back-office features were implemented to assist in business control and resource management. The OutSystems platform was chosen to be used throughout the development process due to its low-code nature, allowing the team to develop a complex and customizable application with limited time and labor resources. This project covered software engineering stages such as requirements analysis, software architecture design, and testing. After the project was completed, it was possible to confirm that the application was successful in automating business management, together with the OutSystems platform.