Gestão de estoque: estudo de caso em um pet shop localizado em Anápolis (GO)

Abstract

The overall objective of this study is to analyze the changes that occurred in the management of a Pet Shop located in the state of Goiás, in the city of Anápolis, following the implementation of a managerial control system. The research in question employed a qualitative approach, with a descriptive and exploratory aim, utilizing bibliographic research. The findings revealed that the changes brought about by the implementation of a managerial software brought ease, dynamism, accuracy, and efficiency to the inventory and sales management processes of the company. However, concerning purchases, there was a limitation due to the owner's lack of comprehensive knowledge to fully exploit all functionalities of the system. The study concluded that the implementation of the management system brought significant improvements to the company, but there is a need for specialized knowledge on the part of the manager. In this regard, it was recommended that, in addition to adopting the ABC classification and the moving average technique to enhance inventory and purchasing management, the owner's acquisition of specialized knowledge about all functionalities of the software to attain maximum benefits is crucial.