Gerenciamento de obras de reforma e revitalização de shopping centers: estudo de caso

Abstract

Old buildings need to undergo renovation and revitalization works to bring them up to date in terms of demand for use and compliance with current legislation. These interventions must be carried out with a focus on the safety of users and the solidity of the building itself. Successful renovations and revitalizations have the power to extend the useful life of buildings and make them more pleasant for users. Shopping centers are condominium commercial enterprises that need to undergo periodic updates to meet population demand, offering adequate services and spaces. However, the interventions carried out in these shopping malls have limitations imposed by their entrepreneurs so that they are not economically harmed by the loss of customers or closure of the establishment. Limitations include carrying out work outside business hours, logistics for receiving materials/removing debris and lack of space for construction sites. Proper management of these works requires strategic decision-making to overcome restrictions and maintain the quality and safety of the processes. The present work aims to show how project management can contribute to the execution of these works, and consists of exploratory and descriptive research, using a case study carried out in a shopping mall located in the city of Aparecida de Goiânia to present the results, contributing with the dissemination of management processes for commercial enterprises called Shopping Centers. With the results obtained from the research, it is clear that good communication between those involved, and the use of simple monitoring tools are the fundamental elements for delivering the projects proposed annually for the shopping mall.