Análise comparativa da utilização de sistema ERP em empresas da construção civil na cidade de Goiânia-GO

Abstract

This study comparatively analyzes the utilization of ERP systems in construction companies in Goiânia/GO. The main objective is to present the concept of ERP system, highlight its advantages and disadvantages, and compare the management effectiveness between companies that use the ERP system and those that do not. The methodology used involved the administration of a questionnaire, due to its ability to reach a large number of participants without direct contact with the researcher. The questionnaire was divided into three parts: company and respondent profile, organizational characteristics, and process effectiveness. A seven-point Likert scale was used to measure the degree of agreement or disagreement with the statements. The research was conducted through an electronic survey, utilizing Google Forms as the online questionnaire tool. The bootstrap method was also employed to increase the sample size and ensure the normality of the generated means. The analysis results indicate that companies using ERP systems have more defined organizational characteristics and greater effectiveness in their work processes.