Elementos de prevenção do aprisionamento tecnológico

Abstract

The importance of information for organizations cannot be denied. Information Technology is a set of activities and solutions provided by computing resources that allow generating and processing information and automating existing processes, thus functioning as a facilitator of organizational changes that can lead to additional productivity gains. Companies need to have efficiency, availability, reliability and control of their information, enabling agility in data analysis to assist in strategic decisions. In practice, this happens through its own or outsourced computing infrastructure and using information systems. Becoming dependent on a brand of equipment or a supplier of services and/or products in such a way that it is extremely difficult or practically impossible to change, is a risk that puts the economic viability or the company's information in great vulnerability. With the concept of IT governance matured and the growing need for companies to adopt standards that allow them greater predictability of risks, more transparency in information controls and in the very use of technology, some models have become popular for their assistance in the implementation of IT (GTI). This study aims to analyze how good governance and management practices for IT services can help prevent aprisionamento tecnológico, also known as technology lock-in.