Best Value System como um método alternativo para o gerenciamento da qualidade na indústria da construção goiana

Abstract

The present paper presents to the academic community and to the brazilian civil construction sector the Best Value System - a systemic methodology for the processes of procurement and risks allocation whose main objective is to impact Quality in the civil construction industry. Through an extensive bibliographic review, associated with several types of questions answered by companies in the civil construction sector of Goiânia and Metropolitan Region, it was investigated how Quality is managed in this sector and how this new methodology, not yet used in the Brazil, could contribute as improvements to the construction industry. In addition, there is a comparison between the main practices of Quality Management - TQM, Lean Construction and Six Sigma, in order to point out possible obstacles that they have in the construction sector and how these obstacles can be improved with the use of the Best Value System.