A dádiva da hospitalidade no ambiente hospitalar: uma reflexão sobre a humanização na jornada de pacientes oncológicos

Abstract

The introduction of hospital hospitality in Brazil, initially focused on faster patient recovery, has evolved into a broader concept of humanization - a fundamental element for the success of oncology treatment, through strategies that mitigate suffering and promote patient and family adherence. This study, conducted through bibliographic research, aimed to investigate the effects of hospitality on the experiences of oncology patients presented in scientific articles published in health databases, since 2006. The discussions in this work were also based on the work of other authors who discuss the subject. The results highlight the importance of hospitality for the well-being of patients and demonstrated that hospitality practices in oncology units are associated with improved quality of life, reduced stress and anxiety, greater adherence to treatment and increased satisfaction with services. Despite the gap in the literature regarding hospitality in oncology units, it was possible to understand that hospitality as a gift can be recognized as an essential act in contributing to the humanization of care, strengthening the bond between health professionals and patients.